The session was a very different experience for me. The objectivity with which you approached the problem, the coolness with which you handled the mediation and the empathy with which you handled both parties made me want to learn the art of mediation myself I thank you again - not just for your time, but also for helping me see [the other] side of the story and for interesting me [in] the art of mediation. I plan to follow it up with at least a bit of study.

Thanks for mediating our case today. I felt that the process was fair, and that both parties were given due time to air their grievances. The session also helped provide insights into the respondent's behaviour. The issue was resolved, and I also learnt a bit about the nature of contracts, standards, and how to handle situations in a more empathetic manner. Overall, a positive experience - thank you.

As a direct result of the meeting we had with you, things have improved. The financial stuff was, although an issue in its own right, a metaphor for unbalanced power and communication. I think things have improved a lot. This was the "key" to moving forward and both of us have now committed to making efforts to communicate fairly and show kindness and gratitude to the other, to try and solidify the foundation for a happy family life. The main thing is I feel more secure so I can relax enough to assert myself in a fair and kind manner without so much fear of reprisal. Thank you for your intervention and direction. This would never have evolved this way without [you].